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Frequently Asked Questions
- Why are inventory items marked as "Expired" when paying consignors?
This probably relates to the Consignment Duration field for your inventory items. If items are being sold after their respective Pickup Date (shown on the bottom right of the Consignment Entry view and unique for each inventory item), then InBloom will mark them Expired when running this payments workflow. If you want to change the default for the Consignment Duration field, you can do so by going to the Main Menu > Other Modules > Settings > Inventory tab and set the default value per your liking.
- How do I unexpire items for payment?
If you have accidentally set an item as expired, you can change the status of the item to show up as available for payment by opening the item in any inventory view, then go to the Item Details view. Towards the bottom of the screen, you'll see the transaction history for the item. Locate the transaction you want to fix which has a Payment Status set to Expired and change it to Pay Later. The item will now show up in your list of items to be paid.

